Rayane Silva , Míriam, Maria Carolina Cavalcante Dias, and Lissa Valéria Fernandes Ferreira. “Amenities As a Brand Strategy and Customer Delight”. Convergences - Journal of Research and Arts Education 14, no. 28 (November 30, 2021): 129–138. Accessed October 7, 2022. https://journals.opscidia.com/index.php/convergences/article/view/95.